دليل المصادر الرسمية
Refund rights
Refund rights vary by reason. Cancellations by the airline, significant schedule changes, and some controllable delays may entitle you to a refund. Voluntary changes usually follow the fare rules you agreed to.
هذا الدليل ملخص مبني على مصادر رسمية. ليس استشارة قانونية. قد تتغير القوانين.
Key checks
- Confirm who cancelled or changed the booking and when you were notified.
- Check whether the airline offered a voucher instead of a refund and whether you are required to accept it.
- Verify the refund deadline and method in the airline's conditions of carriage.
Evidence to keep
- Original booking confirmation, cancellation notice, and any refund offer or voucher terms.
- Screenshots of the airline's refund policy at the time of booking if it has since changed.