Guía de fuentes oficiales
Denied boarding claims
Denied boarding rules differ by region. EU/UK rules may cover involuntary denied boarding where passengers checked in on time; US DOT rules cover bumping due to oversales in specific circumstances.
Esta guía es un resumen basado en fuentes oficiales. No es asesoramiento legal. Las normas pueden cambiar.
Key checks
- Record whether you volunteered or were involuntarily denied boarding.
- Keep proof that you had a confirmed reservation and met check-in and gate deadlines.
- Ask the airline for written information about your rights and any compensation offered.
Evidence to keep
- Boarding pass, booking confirmation, gate arrival evidence, written airline notice, and substitute-flight details.
- Receipts for reasonable care expenses if you had to pay because the airline did not provide care.