Guide de sources officielles
Seat downgrade claims
A downgrade can entitle you to a partial refund of the fare difference under some passenger-rights regimes. The rules depend on the route, the reason, and how the airline handles it.
Ce guide est un résumé basé sur des sources officielles. Il ne constitue pas un avis juridique. Les règles peuvent changer.
Key checks
- Confirm the reason for the downgrade in writing.
- Keep your original booking confirmation showing the cabin class paid for.
- Check whether the airline's conditions of carriage or local rules specify downgrade remedies.
Evidence to keep
- Original booking, boarding pass, and any written downgrade notice.
- Receipts if you paid for seat selection or extra-legroom seats that were not honored.